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An inclusive approach celebrates diversity and embraces differences throughout all areas of university life.

All students benefit from living in a diverse and inclusive society, and from receiving a diversified, decolonised and inclusive education. Students are also the leaders of tomorrow, so the values we demonstrate and embed through our approach to education will be those that they will take into society.

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What is inclusive education?

Being inclusive means that all students are given an equal opportunity to succeed, independent of their background or demographic characteristics. Higher education providers have an ethical, moral, and legal obligation to ensure that this happens in practice. The framework has been developed collaboratively to help staff and students understand the breadth and depth of what inclusive practice means within Higher Education, with an intention of creating inclusive cultures across the wider sector.

Our framework adopts a broad definition of inclusivity. It moves away from a culture of reasonable adjustments for individual students, but instead considers the needs of a diverse student body. Inclusive institutions consider the needs of commuter students, working class students, international students, students with caring responsibilities, and other aspects of student life that might impact on student success. Throughout the framework we have included specific examples of inclusive practice and how these can have a positive impact on all students.

Being inclusive does not mean compromising on academic standards or quality processes. Inclusion does not require grade inflation or ‘dumbing down’ – inclusive programmes can and should be academically rigorous and give authentic training in knowledge, skills and behaviours appropriate to the discipline. Adopting an inclusive approach recognises that some students are systematically disadvantaged by exclusive practices, and proactively ensures that all students have equal opportunities to succeed.

The framework demonstrates that there is no ‘single solution’ to inclusivity, and that it is everyone’s responsibility. It requires students, academics, professional services staff and university leaders to work together to build the most inclusive environment possible. Being inclusive is also a journey – our understanding of inclusive practice and the needs of students is constantly evolving, and we will sometimes get it wrong. We hope that the framework helps all members of any higher education community to think more broadly about inclusive practice and to take action.

The framework identifies five areas of activity required for inclusion:

Structures and Processes
An inclusive institution will have processes and structures that actively consider equality and diversity, so that inclusive practice becomes consistent and routine. A systematic approach ensures that inclusivity becomes part of the culture of the institution, and that students and staff are not receiving ‘mixed messages’ which may undermine genuine inclusion.
Curriculum Design and Delivery
The curriculum is at the heart of the student experience and is the most obvious place to demonstrate inclusivity to students. Students who feel that their curriculum is relevant to them are more likely to be motivated and to succeed.
Assessment and Feedback
Assessment is a major driver of student learning but is also a source of considerable anxiety for many students. Poorly designed assessment strategies can act as a barrier to learning, and potentially reinforce educational inequalities.
Community and Belonging
For all students, feeling part of a community invokes feelings of security, positive emotions, and increased self-worth. A sense of belonging has also been demonstrated to be positively associated with student motivation, and academic success.
Pathways to Success
Inclusive institutions offer all students, regardless of their background or entry level, the opportunity to succeed. Inclusive education is not just about academic grades. It involves gaining additional personal attributes such as social and practical skills, lifelong friendships, and a fulfilling sustainable future career.

The Inclusive Higher Education Framework

To implement these at institutional level requires all members of the university community to examine their own practices, and to take positive action where inequality is identified. This can and should be discipline or context relevant; the approach to inclusive education may look very different in healthcare compared to the arts, sciences or humanities.

The Inclusive Higher Education Framework

To implement these at institutional level requires all members of the university community to examine their own practices, and to take positive action where inequality is identified. This can and should be discipline or context relevant; the approach to inclusive education may look very different in healthcare compared to the arts, sciences or humanities.

Structures and ProcessesConsistent and systematic approach across the institutionQuality assurance, policies, data and reporting processesEqual access to digital and physical infrastructure
Clear, consistent language and communication
Leadership, responsibility and accountability
Wellbeing, empathy and authenticity
Development and training to empower individuals and teams
Partnership working across institution
Evidence, reflection and evaluation
Inclusive Higher Education Framework
The framework and accompanying explanations
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Combined Checklists
Understand the breadth and depth of inclusive practice
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